Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the websites, products, and services operated by Creative Logo Makers (“Creative Logo Makers,” “we,” “us,” or “our”), including design contests, 1-to-1 designer projects, Studio engagements, accounts, live chat, and related tools (collectively, the “Services”).

By creating an account, starting a project, submitting a brief, posting a contest, bidding or delivering design work, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” includes that entity.

Creative Logo Makers is a creative marketplace and studio platform that helps businesses obtain logos, branding, websites, packaging, and related design work through contests, private projects, or Studio packages.

• Email: info@creativelogomakers.com
• Phone: +1 (469) 754-1570 (primary) · +1 (469) 851-5003 (secondary)
• Address: USA: 16192 Coastal Highway, Lewes, DE 19958
• Website: www.creativelogomakers.com

You must be at least 18 years old (or the age of majority where you live) to use the Services. You agree to provide accurate registration information and to keep your login credentials secure. You are responsible for all activity under your account.

We may refuse, suspend, or terminate accounts that:

• Provide false or misleading information
• Abuse designers, clients, or our staff
• Attempt fraud, chargebacks in bad faith, or payment abuse
• Violate intellectual property, publicity, or privacy rights
• Circumvent platform fees or safety features

Design contests. You publish a brief and invite designers to submit concepts. You may provide feedback, shortlist entries, and select a winner according to the package you purchase. Contest mechanics, guaranteed awards, and timelines are described on the contest / package pages at the time of purchase.

1-to-1 projects. You hire a specific designer for scoped work with milestones, messaging, and revisions as described in the project package or agreement.

Studio. Brand strategy, full identity systems, and launch packages may be delivered by our Studio team or designated senior creatives under a separate statement of work or package description.

We provide the platform, matching, tooling, and facilitation. Except where Studio expressly delivers the creative work, individual designers are independent creators — not our employees — unless we state otherwise in writing.

As a client you agree to:

• Provide a clear brief, brand assets you have rights to use, and timely feedback
• Not request illegal, defamatory, hateful, or infringing content
• Not ask designers to copy another brand’s logo or protected assets
• Evaluate entries fairly and communicate through the platform where required

Delays in feedback, incomplete briefs, or scope changes outside the purchased package may extend timelines or require additional fees.

If you participate as a designer, you agree that:

• All submissions are original or you have full rights to use every element (fonts, stock, illustrations, photos)
• You will not use AI-generated or third-party work in a way that misrepresents authorship or violates licenses
• You will not spam contests, scrape the platform, or harass clients
• Winning or selected work will be transferred as described in Section 8 after payment conditions are met

Non-winning contest entries generally remain the designer’s property, except where a package or written agreement states otherwise.

Prices are shown on the site and may be displayed in different currencies for convenience. Unless stated otherwise, charges are processed in the billing currency selected at checkout. Promotional discounts (including limited-time offers) are subject to stated conditions and may end without notice.

You authorize us and our payment processors to charge your selected payment method for packages, upgrades, tips, Studio fees, and applicable taxes. You are responsible for any VAT, sales tax, or similar obligations arising from your purchase where required by law.

Platform fees, designer payouts, and holding periods (if any) are governed by the applicable package, payout schedule, or designer agreement shown at the time of the transaction.

Certain contest packages may include a money-back or satisfaction guarantee as described on the package page at purchase. Guarantees typically require that you followed contest rules, provided a reasonable brief, and requested help from support before demanding a refund.

Refunds are generally not available when:

• You have already selected a winner or downloaded final files for commercial use
• You changed your mind after substantial designer work was delivered under a 1-to-1 or Studio scope
• The request is based on subjective preference alone after extensive revisions outside package limits
• You violated these Terms or contest rules

Contact info@creativelogomakers.com or use Contact to start a refund review. We may offer brief revisions, package adjustments, or a partial credit where appropriate.

Platform IP. The Creative Logo Makers name, logos, site design, software, and content we publish are owned by us or our licensors. You may not copy, scrape, or reverse engineer the Services except as allowed by law.

Client materials. You retain ownership of materials you upload (briefs, logos, photos). You grant us and participating designers a license to use them solely to perform the Services.

Selected / winning designs. When you fully pay for a package and a design is designated as the winner or final deliverable, the designer assigns to you the rights described in that package (commonly including commercial use of the final logo/files), subject to any third-party license limitations (e.g., fonts or stock that require their own licenses). Until payment clears and selection is confirmed, ownership does not transfer.

You are responsible for trademark searches, filings, and clearance in your markets. We do not guarantee that a design is available for trademark registration worldwide.

You may not use the Services to:

• Break any law or infringe others’ rights
• Upload malware, scrape data, or overload our systems
• Impersonate others or misrepresent your affiliation
• Solicit designers or clients to take payments or work off-platform in order to avoid fees, where our rules prohibit it
• Post adult, violent, or hateful content beyond legal limits

The Services may integrate payment processors, analytics, translation, chat, authentication, or hosting providers. Their terms and privacy practices apply to their processing. We are not responsible for third-party websites linked from our pages.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted uptime, that every designer submission will meet your taste, or that results will achieve specific business outcomes (sales, rankings, or trademark approval).

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREATIVE LOGO MAKERS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SPECIFIC PROJECT OR PACKAGE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT.

You agree to defend and indemnify Creative Logo Makers against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Services, your violation of these Terms, or your infringement of any third-party right.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Courts located in Delaware will have exclusive jurisdiction, unless applicable consumer law requires otherwise in your place of residence.

Before filing a claim, please contact us so we can try to resolve the issue informally.

We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms. Material changes may also be communicated by email or a site notice when appropriate.

Questions about these Terms?

• Email: info@creativelogomakers.com
• Contact form: /contact
• Mail: USA: 16192 Coastal Highway, Lewes, DE 19958